1. On the ALS NeverSurrender portal Home page, click My tickets.

2. Enter your email address and password. Click Sign In.

3. The system displays all of your submitted tickets on the My Area tab,

4. To filter by Departments, open the All Departments list and select a department: ALS NeverSurrender Foundation, iNVOLVE.com,  or eNGAGE.com

5. To see a list of open tickets, click the Open category. To see a list of on hold tickets, click On Hold. To see a list of closed tickets, click Closed.

6. To view the contents of a ticket, click the Open icon.